The hospitality industry plays a vital role in today's interconnected world. It not only generates local employment opportunities but also stimulates new business ventures and tourism. Additionally, it contributes approximately 10% to the global GDP. However, it is essential to acknowledge that this industry can be demanding and high-stress due to irregular schedules, long working hours, and a lack of recognition.
Recent studies have highlighted the significant impact that employee recognition and appreciation can have on motivating employees, fostering engagement, and creating positive experiences.
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